Right of Withdrawal

Under the European Union Consumer Rights Directive, you have the right to withdraw from your purchase within 14 days of receiving your order, without giving any reason.

How to exercise your right of withdrawal

To exercise your right of withdrawal, please complete and submit the form below, or contact us directly:

• Email: [your email address]
• Address: [your business address]

Withdrawal Form

To: Côte Noire, [your email address]

I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods:

• Ordered on (*) / received on (*):
• Order number:
• Name of consumer(s):
• Address of consumer(s):
• Signature of consumer(s) (only if this form is notified on paper):
• Date:

(*) Delete as appropriate.

Please send the completed form to sales@cotenoire.pt. We will acknowledge receipt of your withdrawal request promptly.

Effects of withdrawal

If you withdraw from this contract, we will reimburse all payments received from you, including delivery costs (except for additional costs arising from your choice of a delivery method other than the least expensive standard delivery we offer and return shipping costs), without undue delay and no later than 14 days from the day we receive your withdrawal notice. We will use the same payment method you used for the initial transaction.